Lamorinda CERT Foundation sells products both online and in class.
Thanks for purchasing our products. Our aim is to select products for sale that are not easily purchased elsewhere or ones that we can supply, through bulk purchases, at a cost significantly lower than available elsewhere.
Any refunds made will be credited to the same credit card used while making the purchase and it may take 5 to 10 business days for a refund to show up on your credit card statement.
Water Drums – Water drums are Food Grade containers. They are delivered new, clean and ready for filling with potable water. As such, we treat them as we would any other food product. Once it is picked up, we can only replace it if defective. Drums cannot be returned because we cannot resell them as FDA clean. Pumps and spigots, like drums, are clean and there is no way to properly sanitize the inside of the pump or spigot for resale following delivery. Wrenches, caps and plugs may be exchanged for a different style or refunded within 14 days of delivery.
Fire Extinguishers – Faulty fire extinguishers will be replaced within one year if they have leaked and the pressure gauge is below the green zone. Once used, we cannot exchange them or accept them for refund.
Preparedness Tools – Tools, such as Utility Shutoff Wrenches are not sold online. If you find a defect in a product that you have selected during class, we will happily exchange it within the same class series.
Medical Supplies – Medical supplies are not sold online and are not exchangeable once opened.
Radios – Radios are not sold online. Defective radios will be exchanged within 14 days. Battery packs are not returnable. Radios will be reprogrammed free of charge at any time if there is a change in your FCC license status or in the LARIG code plug.